Hybrid (based in mornington, tas and melbourne, vic)
Customer service or scheduling role experience
Ms office suite proficiency excel word outlook
Rotating shift availability 7:30am to 4:30pm
Service Stream is seeking a Works Coordinator to manage field staff productivity and coordinate work orders in their Utilities division. The role is permanent and full-time, based in Mornington, TAS, and Melbourne, VIC, requiring a strong focus on customer service, scheduling, and organizational skills
Job Summary
Service Stream's Utilities division is seeking a Works Coordinator to join their growing Network Services sub-division in Mornington, TAS.
The role involves coordinating field staff productivity, managing workforce scheduling, and ensuring all work orders are handled within regulatory time frames.
Candidates must be available for rotating shifts to manage inbound customer calls and conduct outbound scripted calls for informed consent.
Matching Summary
Match Score: 85
Service Stream is seeking a Works Coordinator to manage field staff productivity and coordinate work orders in their Utilities division. The role is permanent and full-time, based in Mornington, TAS, and Melbourne, VIC, requiring a strong focus on customer service, scheduling, and organizational skills.
Skills & Requirements
Must-have
Customer Service or Scheduling role experience
MS Office suite proficiency Excel Word Outlook
Rotating shift availability 7:30am to 4:30pm
Strong organisational and administration skills
High level attention to detail
Nice-to-have
Basic technical knowledge of Electrical Metering
Problem solving focus
Experience with client systems and databases
Key Requirements
Minimum 12 months in Customer Service, Scheduling or Technical Support