Strategic Insights And Capabilities Lead

Alexion, AstraZeneca Rare Disease

Australia
Integrate complex data into actionable insights
Drive crm, omnichannel, and cx capability uplift
Translate analytics into recommendations
We are seeking a highly capable and focused Strategic Insights and Capabilities Lead to integrate complex data into clear, actionable insights and drive CRM, omnichannel, and CX capability uplift across Alexion ANZ

Job Summary

  • We are seeking a highly capable and focused Strategic Insights and Capabilities Lead to integrate complex data into clear, actionable insights and drive CRM, omnichannel, and CX capability uplift across Alexion ANZ.
  • Influence all levels of the organization through impactful communication, passion, business partnering and collaboration; build change coalitions, resolve trade-offs and role-model accountability and continuous improvement.
  • You will join a purpose-led, high-performing team recognized as a Great Place to Work, where your expertise is valued and your voice is heard.

Matching Summary

We are seeking a highly capable and focused Strategic Insights and Capabilities Lead to integrate complex data into clear, actionable insights and drive CRM, omnichannel, and CX capability uplift across Alexion ANZ.

Skills & Requirements

Must-have

  • Integrate complex data into actionable insights
  • Drive CRM, omnichannel, and CX capability uplift
  • Translate analytics into recommendations
  • Improve CRM processes and data quality
  • Generate insights and forecast scenarios
  • Pharmaceutical industry experience

Nice-to-have

  • Experience with rare diseases
  • Leading capability uplift initiatives
  • Advanced analytics and visualization skills
  • Purpose-led, high-performing team
  • Inclusive culture built on integrity

Key Requirements

  • Significant experience in pharmaceutical industry business insights/analytics
  • Familiarity with standard pharma datasets (IQVIA, PBS)
  • Proven ability to synthesize multiple sources into clear narratives
  • Comfort operating end-to-end in lean, fast-moving environments

Work Rights

Not specified

Tailored Resume

Cover Letter