Client Service Support, Analyst

BlackRock UK

Edinburgh, United Kingdom
Not specified; not specified; comprehensive benefi...
4d onsite
3-5+ years client service experience
Strong understanding of service excellence
Ability to manage complex priorities
The role is a key enabler for BlackRock's client experience evolution, focusing on resolving service tasks for institutional clients

Job Summary

  • The role is a key enabler for BlackRock's client experience evolution, focusing on resolving service tasks for institutional clients.
  • Team members are expected to identify process inefficiencies and leverage technology to enhance client service delivery.
  • BlackRock offers a hybrid work model requiring at least 4 days in the office per week along with comprehensive employee benefits.

Matching Summary

The role is a key enabler for BlackRock's client experience evolution, focusing on resolving service tasks for institutional clients.

Salary

Not specified; Not specified; Comprehensive benefits including retirement tools and Flexible Time Off

Skills & Requirements

Must-have

  • 3-5+ years client service experience
  • Strong understanding of service excellence
  • Ability to manage complex priorities
  • User level knowledge in MS Office
  • Proactive problem-solving approach

Nice-to-have

  • Familiarity with derivative instruments
  • Experience with VBA, Python, or Power automate
  • Interest in AI tool usage
  • Leadership capabilities and team management
  • Emotional ownership for deliverables

Key Requirements

  • Studies in Accounting, Finance, Economics, or AI
  • CFA Level I or actively pursuing certification
  • Certification in Capital Markets & Derivative Instruments preferred
  • Mid/senior-level experience in operations or portfolio support

Work Rights

Not specified

Tailored Resume

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