Collection Customer Service Agent-5

Bay Point Resort

Biloxi, MS, United States
Answer incoming customer service calls
Place outgoing calls to collect payments
Respond to customer needs efficiently
The Collections Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts

Job Summary

  • The Collections Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.
  • Your job will include answering incoming customer service calls promptly, professionally and placing outgoing calls to customers to collect past due payments.
  • In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

Matching Summary

The Collections Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.

Skills & Requirements

Must-have

  • Answer incoming customer service calls
  • Place outgoing calls to collect payments
  • Respond to customer needs efficiently
  • Navigate multiple computer systems
  • Maintain knowledge of company services

Nice-to-have

  • Culture of recognition
  • Reputation for excellence
  • Dedication to exceptional customer service
  • Train/Cross Train employees

Key Requirements

  • High school diploma or equivalent
  • 1+ years call center experience

Work Rights

Not specified

Tailored Resume

Cover Letter