Sr. Customer Success Manager/customer Success Manager- Paradox

Workday

Chicago, IL, USA
Primary location base pyy range: $99,800 usd - $14...
Fully remote
Enterprise saas solutions
Client onboarding and training
Product support and troubleshooting
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • As a Client Success Manager, this role is responsible for partnering with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Salary

Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: role may be eligible for Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • enterprise SaaS solutions
  • client onboarding and training
  • product support and troubleshooting
  • strategic account management
  • global, cross-functional team collaboration

Nice-to-have

  • sun-drenched optimism and drive
  • curious minds and courageous collaborators
  • integrity, empathy, and shared enthusiasm
  • HR/recruiting software experience

Key Requirements

  • 7+ years customer success or account management
  • 5+ years customer success or account management
  • 7+ years enterprise SaaS solutions
  • 5+ years enterprise SaaS solutions
  • Bachelor degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter