Fraud Case Management Officer

SCIENTEC CONSULTING PTE. LTD.

Bukit Merah, Singapore
Up to $4,000 pm; not specified; not specified
Not specified (assumed office-based due to location and schedule)
Victim liaison and enquiry handling
Scam-related information collection
Case closure documentation preparation
The Fraud Case Management Officer position at ScienTec Consulting involves liaising with victims of scams, managing their cases from report to closure, and providing advisory support. The role requires at least one year of experience in investigation or complaint management and offers a salary of up to $4,000 per month for a one-year contract

Job Summary

  • The role serves as the primary liaison for victims, addressing enquiries from report lodgement through to case closure.
  • Candidates must initiate first contact with victims within 3 hours of report submission to collect critical scam information.
  • The position involves preparing administrative documentation including production orders for CCTV footage retrieval to support investigations.

Matching Summary

Match Score: 75

The Fraud Case Management Officer position at ScienTec Consulting involves liaising with victims of scams, managing their cases from report to closure, and providing advisory support. The role requires at least one year of experience in investigation or complaint management and offers a salary of up to $4,000 per month for a one-year contract.

Salary

Up to $4,000 per month; Not specified; Not specified

Skills & Requirements

Must-have

  • Victim liaison and enquiry handling
  • Scam-related information collection
  • Case closure documentation preparation

Nice-to-have

  • Advisory support for risk reduction
  • Asset recovery effort updates
  • CCTV footage retrieval assistance

Key Requirements

  • Minimum GCE A Level qualification
  • At least 1 year of investigation or complaint management experience

Work Rights

Not specified

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