Technology Support Officer

Sime Darby Auto Engineering Sdn. Bhd.

Kedah, Malaysia
Not specified (assumed on-site based on job responsibilities).
It asset management pc laptop
Service level resolution monitoring
Tisax compliance documentation
Sime Darby Auto Engineering Sdn. Bhd. is seeking a Technology Support Officer responsible for IT asset management, user support, and documentation. The role emphasizes adherence to compliance standards and operational excellence, with a focus on service level resolution for IT issues

Job Summary

  • The role involves assisting with project deployments and monitoring all IT assets including PCs and laptops.
  • Candidates must ensure user requests are escalated appropriately to meet Service Level Resolution targets for IT issues.
  • All reports and documentation must strictly follow TISAX compliance standards while coordinating departmental Kaizen and 5S initiatives.

Matching Summary

Match Score: 75

Sime Darby Auto Engineering Sdn. Bhd. is seeking a Technology Support Officer responsible for IT asset management, user support, and documentation. The role emphasizes adherence to compliance standards and operational excellence, with a focus on service level resolution for IT issues.

Skills & Requirements

Must-have

  • IT Asset Management PC Laptop
  • Service Level Resolution monitoring
  • TISAX compliance documentation
  • Monthly IT expense reporting
  • Weekly incident request reporting

Nice-to-have

  • Kaizen 5S coordination experience
  • Business application support skills
  • Software licensing monitoring knowledge

Key Requirements

  • OSHA 1994 compliance execution
  • EQA 1974 environmental quality act adherence

Work Rights

Not specified

Tailored Resume

Cover Letter