Customer Enablement Manager

Figma

San Francisco, California, United States
Base: $127,000 - $269,000 usd; bonus/equity: equit...
On-site
4+ years saas customer-facing experience
Strategic account management skills
Product adoption and enablement expertise
This role involves managing the adoption journey for large strategic customers to drive product value

Job Summary

  • This role involves managing the adoption journey for large strategic customers to drive product value.
  • The position requires partnering with internal teams like Account Executives and Technical Account Managers to ensure seamless customer experiences.
  • Figma offers a competitive compensation package including equity, health benefits, and a learning stipend.

Matching Summary

This role involves managing the adoption journey for large strategic customers to drive product value.

Salary

Base: $127,000 - $269,000 USD; Bonus/Equity: Equity included; Benefits: Health, dental, vision, PTO, and stipends

Skills & Requirements

Must-have

  • 4+ years SaaS customer-facing experience
  • Strategic account management skills
  • Product adoption and enablement expertise
  • Cross-functional collaboration abilities
  • Data-driven engagement strategies

Nice-to-have

  • Experience with Figma or design tools
  • Background in UX/UI or Design Ops
  • Frontend development knowledge
  • Consultative problem-solving approach

Key Requirements

  • 4+ years of relevant SaaS experience
  • Strong communication skills across personas
  • Proven track record of driving outcomes

Work Rights

Not specified

Tailored Resume

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