Claims Team Manager - Auto Liability

Auto Club Enterprises

Providence, RI, United States
Base: $92,600.00 - $123,600.00; bonus/equity: elig...
Onsite
Review claim files regularly for quality
Track statistical measures and behavioral indicators
Coach and counsel employees on performance
Auto Club Enterprises is seeking a Claims Team Manager for their Auto Liability department in Providence, RI. This onsite management role involves overseeing claims activities, coaching team members, and ensuring compliance with industry standards while fostering a supportive work environment

Job Summary

  • This onsite management position serves as an instrumental component of the day-to-day activities within the claims unit.
  • The role requires coaching employees to ensure compliance with regulatory requirements and technical customer service best practices.
  • Employees are eligible for a comprehensive benefits package including health coverage, 401(K) match, pension, and tuition assistance.

Matching Summary

Match Score: 85

Auto Club Enterprises is seeking a Claims Team Manager for their Auto Liability department in Providence, RI. This onsite management role involves overseeing claims activities, coaching team members, and ensuring compliance with industry standards while fostering a supportive work environment.

Salary

Base: $92,600.00 - $123,600.00; Bonus/Equity: Eligible for incentive program based on performance; Benefits: Health, dental, vision, 401(K), pension, tuition assistance

Skills & Requirements

Must-have

  • Review claim files regularly for quality
  • Track statistical measures and behavioral indicators
  • Coach and counsel employees on performance
  • Resolve customer service issues effectively
  • Manage employee recruitment and development

Nice-to-have

  • Advanced organizational and planning skills
  • Ability to lead change initiatives
  • Collaboration with unit management teams
  • Knowledge of current industry best practices
  • Participation in organizational committees

Key Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • 4-6 years Automotive Claims handling experience
  • 1-3 years Supervisory experience
  • Valid Driver's License with acceptable DMV record
  • Minimum liability insurance issued by State

Work Rights

Not specified

Tailored Resume

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