Lead Business Systems Analyst - Interoperability

Amex GBT

Gurgaon, India
Hybrid (2 to 3 days minimum in office)
Travel servicing applications infrastructure
End-to-end pilot management
Investigate and address defects
Amex GBT is seeking a Lead Business Systems Analyst - Interoperability to enhance travel servicing applications and ensure smooth integration within their operations. The ideal candidate will have extensive experience in travel technology, particularly with GDS systems and software testing, and will play a critical role in enhancing user experience through effective communication and problem-solving

Job Summary

  • Perform comprehensive testing of travel servicing and desktop applications to detect and fix defects prior to pilot and production release.
  • Anticipate and identify technical and functional issues before they impact end-users and applications, applying creative thinking to determine root causes and solutions.
  • Amex GBT offers flexible benefits, travel perks, and extensive learning opportunities, striving to champion inclusion in every aspect of business.

Matching Summary

Match Score: 85

Amex GBT is seeking a Lead Business Systems Analyst - Interoperability to enhance travel servicing applications and ensure smooth integration within their operations. The ideal candidate will have extensive experience in travel technology, particularly with GDS systems and software testing, and will play a critical role in enhancing user experience through effective communication and problem-solving.

Skills & Requirements

Must-have

  • Travel servicing applications infrastructure
  • End-to-end pilot management
  • Investigate and address defects
  • IT Change Management Board participation
  • Troubleshooting multi-tiered web architectures
  • JSON/XML, APIs, Web services debugging
  • Log analysis tools experience

Nice-to-have

  • Continuous improvement and quality
  • Customer and client-focused approach
  • Adaptability to changing environments
  • Collaborate across virtual, global teams
  • Thrive under pressure and get results

Key Requirements

  • Bachelor's or Master's degree or equivalent experience
  • Minimum 6+ years Travel technology experience
  • Minimum 4+ years software testing experience
  • Familiarity with GBT travel servicing technology
  • Strong knowledge of Amadeus and Sabre GDS systems
  • Experience with servicing applications and point-of-sale workflows
  • Proficiency in reading and debugging JSON/XML, APIs, Web services, .NET Framework, Windows OS, and SQL queries

Work Rights

Not specified

Tailored Resume

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