Site Service Representative

Advancedtechnologyservices

Chicago, United States
Base: $26.36 - $33.74 usd; bonus/equity: not speci...
On-site
Repairable parts management
On-site customer service
Cost savings identification
Implements standard ATS processes for customers’ repairable parts management and identifies opportunities for process improvement at customer site(s)

Job Summary

  • Implements standard ATS processes for customers’ repairable parts management and identifies opportunities for process improvement at customer site(s).
  • Serves as the liaison between the repair service centers and the customer(s), providing on-site customer service to include tasks such as providing quotes, securing customer approval, and updating both parties on status of repairs.
  • ATS believes in fair and equitable pay and offers market-leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

Matching Summary

Implements standard ATS processes for customers’ repairable parts management and identifies opportunities for process improvement at customer site(s).

Salary

Base: $26.36 - $33.74 USD; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision plans, PTO, 401k retirement plans with employer matching, tuition reimbursement, and more

Skills & Requirements

Must-have

  • Repairable parts management
  • On-site customer service
  • Cost savings identification
  • Factory environment experience

Nice-to-have

  • Process improvement methodologies
  • Relationship building with customers

Key Requirements

  • High school diploma or GED
  • Previous factory environment experience
  • Basic sales and persuasion skills
  • Ability to recognize part numbers
  • Proficiency with computers and basic inventory/maintenance applications

Work Rights

Not specified

Tailored Resume

Cover Letter