Installation Coordinator - San Antonio

The Home Depot

San Antonio, US
Customer support expert
Monitor job statuses
Schedule pre-installation inspections
The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience

Job Summary

  • The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience.
  • Installation Coordinators are expected to be the main point of contact between the customer and The Home Depot for all job-related needs.
  • This position meets and exceeds performance metrics relating to timely completion of paperwork and efficient movement of jobs within their book of business while contributing to the goals of installing 100% backlog.

Matching Summary

The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience.

Skills & Requirements

Must-have

  • Customer support expert
  • Monitor job statuses
  • Schedule pre-installation inspections
  • Manage services process
  • Point of contact for customer
  • Proficiency in Microsoft Office

Nice-to-have

  • Interpersonal and customer service skills
  • Strong sense of urgency
  • Problem-solving skills
  • Initiative to complete tasks

Key Requirements

  • Minimum 18 years of age
  • Legally permitted to work in the United States
  • High school diploma and/or GED

Work Rights

Not specified

Tailored Resume

Cover Letter