Deliver exceptional customer service at the start of every patient’s care journey as the first point of contact
Job Summary
Deliver exceptional customer service at the start of every patient’s care journey as the first point of contact.
Responsible for greeting, welcoming, and performing the registration process with patients in person or by phone, collecting necessary data.
Allina Health offers a wealth of valuable employee benefits that support the total well-being of employees and their families, including medical/dental, PTO, and retirement savings plans.
Matching Summary
Deliver exceptional customer service at the start of every patient’s care journey as the first point of contact.
Salary
$19.61 to $26.70 per hour; Not specified; Not specified
Skills & Requirements
Must-have
Patient registration and check-in
Customer service and communication
Collecting demographic and financial data
Maintaining lobby organization
Basic computer skills
Nice-to-have
Medical terminology knowledge
Microsoft Office proficiency
De-escalation techniques
Prescription refill process understanding
Key Requirements
1 year of basic computer skills
Associate's or Vocational degree preferred
0-2 years of Microsoft Office experience preferred
0-2 years of customer service experience preferred
0-2 years of medical terminology knowledge preferred