Senior Analyst, Infrastructure & Eus

AIA Australia

Myanmar
Daily operations of technology infrastructure
Availability, integrity, security standard
Procurement, installation, maintenance, troubleshooting
This position is responsible for the daily operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage and business-related applications

Job Summary

  • This position is responsible for the daily operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage and business-related applications.
  • Responsible for the procurement, tracking, configuration, installation, maintenance, troubleshooting, and/or access administration of end user computing devices, related applications and peripherals.
  • Work closely with any of the team member and to back up each other at any time to ensure no daily activities and tasks are being carried out without any delay.

Matching Summary

This position is responsible for the daily operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage and business-related applications.

Skills & Requirements

Must-have

  • daily operations of technology infrastructure
  • availability, integrity, security standard
  • procurement, installation, maintenance, troubleshooting
  • front-end user support for business applications
  • proactively understand end-user needs
  • resolve escalated requests from Service Desk
  • daily check of hub room
  • monitor CCTV on daily basis

Nice-to-have

  • develop positive, sustainable change
  • healthier, Longer, Better Lives
  • pioneering innovators for over 100 years
  • faster, simpler and more connected
  • collaboration and mutual support

Key Requirements

  • Bachelor's degree in IT, engineering or related field
  • Minimum 3 years of working experiences
  • Good knowledge of EUS support guideline
  • Proficient in written and spoken English
  • Individuals keep abreast of current security threats
  • Act as resource for colleagues
  • Pro-active, effective organization and supervisory skill

Work Rights

Not specified

Tailored Resume

Cover Letter