Ambulatory Patient Access Representative

Nationwide Children's Hospital

Excellent customer service skills
Accurate demographic and insurance information
Communicate insurance differences
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.
  • Obtains accurate demographic, insurance, and physician information on registrations and screens customer data to ensure patient is eligible for insurance indicated.
  • Establishes and maintains open communication with all departments that Patient Access interacts with and clinical staff in those areas.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Accurate demographic and insurance information
  • Communicate insurance differences
  • Identify self-pay patients

Nice-to-have

  • Precepting new employees
  • Maintain insurance guidelines

Key Requirements

  • High School Diploma or equivalent
  • Valid Ohio driver's license
  • Proof of auto insurance
  • One year of health care experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter