Operations Analyst I

TSYS

Noida, India
System performance analysis
Operational support for payment systems
Incident management and escalation
Global Payments makes it possible for millions of people to move money using best-in-class payment technology and software solutions

Job Summary

  • Global Payments makes it possible for millions of people to move money using best-in-class payment technology and software solutions.
  • The role involves analyzing system and batch performance, resolving processing issues, and supporting business continuity and conversion activities.
  • The position requires engaging and communicating with technical teams and clients to manage incidents and ensure timely resolution.

Matching Summary

Global Payments makes it possible for millions of people to move money using best-in-class payment technology and software solutions.

Skills & Requirements

Must-have

  • System performance analysis
  • Operational support for payment systems
  • Incident management and escalation
  • Batch processing optimization
  • Communication with technical and business teams
  • Business continuity support

Nice-to-have

  • Multi-tasking across projects
  • Mainframe and distributed systems knowledge
  • Automation product administration
  • Continuous service improvement participation
  • Advanced Microsoft suite and SQL skills

Key Requirements

  • Bachelor's Degree in IT or Business related study
  • 2 years relevant operations experience
  • Experience with CA, BMC or IBM suite of products

Work Rights

Not specified

Tailored Resume

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