Etic, Service Owner Senior Manager

PwC

Not specified
11+ years of experience
Service ownership experience
Strong understanding of saas
PwC is seeking a Senior Manager for the Etic, Service Owner role, focused on managing service quality and performance within their Technology and Innovation Centre. Candidates should have extensive experience in service ownership in complex IT environments, strong stakeholder management skills, and a commitment to continuous improvement

Job Summary

  • As a Service Owner, you'll be accountable for the quality and performance of services.
  • You will bridge multidisciplinary business areas and stakeholders to ensure service continuity.
  • This role requires strategic oversight and a commitment to enhancing service quality.

Matching Summary

Match Score: 85

PwC is seeking a Senior Manager for the Etic, Service Owner role, focused on managing service quality and performance within their Technology and Innovation Centre. Candidates should have extensive experience in service ownership in complex IT environments, strong stakeholder management skills, and a commitment to continuous improvement.

Skills & Requirements

Must-have

  • 11+ years of experience
  • service ownership experience
  • strong understanding of SaaS

Nice-to-have

  • excellent stakeholder management skills
  • commitment to service excellence
  • continuous improvement mindset

Key Requirements

  • 6+ years of relevant experience
  • ability to manage budgets
  • strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter