Lead, Technology Product Management- Patient Experience

J&J FAMILY OF COMPANIES

Titusville, New Jersey, United States of America
Base: $94,000 - $151,800; bonus/equity: not specif...
Hybrid
Own operational accountability for pecs platforms
Ensure security, privacy, and compliance
Define and enforce observability standards
The Lead, Patient Experience Platforms role blends technical product ownership with hands-on engineering, focused on delivering commercial solutions which transform Patient Support Program operations while maintaining a reliable, compliant, and secure environment

Job Summary

  • The Lead, Patient Experience Platforms role blends technical product ownership with hands-on engineering, focused on delivering commercial solutions which transform Patient Support Program operations while maintaining a reliable, compliant, and secure environment.
  • This position will have specific responsibilities as an IT Product lead with strong technical skills, accountable for platform operations for PECS across the broader technology ecosystem.
  • We collaborate directly with PECS program teams to translate business and patient needs into integrated digital platforms, operational tools, and workflows that enable program execution and continuous improvement.

Matching Summary

The Lead, Patient Experience Platforms role blends technical product ownership with hands-on engineering, focused on delivering commercial solutions which transform Patient Support Program operations while maintaining a reliable, compliant, and secure environment.

Salary

Base: $94,000 - $151,800; Bonus/Equity: Not specified; Benefits: medical, dental, vision, life insurance, disability, retirement plan, savings plan, vacation, sick time, holiday pay, work/personal/family time, parental leave, condolence leave, caregiver leave, volunteer leave, military spouse time-off

Skills & Requirements

Must-have

  • Own operational accountability for PECS platforms
  • Ensure security, privacy, and compliance
  • Define and enforce observability standards
  • Accountable for incident readiness and response
  • Translate business needs into user stories

Nice-to-have

  • Cultivate collaborative, healthy, inclusive culture
  • Introduce bold ideas
  • Model credo values
  • Value diverse perspectives

Key Requirements

  • Bachelor's degree in computer science or equivalent
  • Experience owning vision, roadmap, and backlog prioritization
  • Experience operating a production platform/ecosystem
  • Working knowledge of Identity & Access Management (IAM)

Work Rights

Not specified

Tailored Resume

Cover Letter