The Front Desk Agent position at Bear Mountain requires strong communication and customer service skills, along with the ability to manage various administrative tasks. Candidates must be available for afternoon, evening, weekends, and holidays, and should possess clerical skills and computer proficiency
Job Summary
This role involves managing phone activity, walk-in traffic, and registering guests while providing quotes and up-selling opportunities.
Key responsibilities include coordinating with the Housekeeping Department, verifying guest folio charges, and ensuring accurate cash handling.
The position requires strong interpersonal and communication skills, computer proficiency, and the ability to problem-solve in a fast-paced environment.
Matching Summary
Match Score: 75
The Front Desk Agent position at Bear Mountain requires strong communication and customer service skills, along with the ability to manage various administrative tasks. Candidates must be available for afternoon, evening, weekends, and holidays, and should possess clerical skills and computer proficiency.
Salary
18.00 USD Hourly; Not specified; Not specified
Skills & Requirements
Must-have
Check guests and vendors in and out
Handle reservations and switchboard
Strong communication skills
Excellent customer service skills
Afternoon and evening availability
Weekend and holiday availability
Nice-to-have
Ability to arrange and coordinate schedules
Ability to undertake multiple tasks simultaneously
Ability to learn and develop new skills
Key Requirements
High School Diploma preferred
Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records
Computer proficiency
Ability to problem solve
Ability to arrange and coordinate schedules for reservations
Excellent interpersonal, administrative, telephone and other communications skills
Ability to stand for the entire work day
Ability to sit at a desk and monitor phones for extended amounts of time
Ability to withstand temperatures in indoor and outdoor environments
Reading and writing work-related documents in English