Commercial General Liability Claims Director

Cna Employees' Health Plan Trust

Multiple Locations, ,
Base: $97,000 to $189,000 annually; bonus/equity: ...
Hybrid
Commercial general liability claims
Manage claims professionals and managers
Drive operational effectiveness
Under broad direction, manages a team of claims professionals and/or claims managers for a specific line of business, delivering superior business results through effective management and resolution of all claims activities

Job Summary

  • Under broad direction, manages a team of claims professionals and/or claims managers for a specific line of business, delivering superior business results through effective management and resolution of all claims activities.
  • Ensures customer satisfaction by holding the team accountable to deliver high quality and timely claim service, identifying service opportunities, and developing initiatives, processes, and training that contribute to a positive customer experience.
  • CNA offers a comprehensive and competitive benefits package to help employees and their family members achieve their physical, financial, emotional, and social wellbeing goals.

Matching Summary

Under broad direction, manages a team of claims professionals and/or claims managers for a specific line of business, delivering superior business results through effective management and resolution of all claims activities.

Salary

Base: $97,000 to $189,000 annually; Bonus/Equity: Not specified; Benefits: Comprehensive and competitive benefits package

Skills & Requirements

Must-have

  • Commercial General Liability Claims
  • Manage claims professionals and managers
  • Drive operational effectiveness
  • Data analytics for performance monitoring
  • Vendor management
  • Customer satisfaction initiatives

Nice-to-have

  • Leadership behaviors
  • Adaptable to change
  • Creative problem-solving
  • Collaborative business partnerships

Key Requirements

  • Minimum ten years related work experience
  • Three years management experience preferred
  • Bachelor's degree or equivalent experience
  • Applicable certifications or professional designations preferred

Work Rights

Not specified

Tailored Resume

Cover Letter