Reservations Agent (non-management)

Four Seasons Hotels & Resorts

Costa Rica, Costa Rica
Selling the resort
Providing information to guests
Capturing sales from calls
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Reservations Agent is responsible for selling the resort, providing information to prospective guests, and coordinating reservation details to ensure guest satisfaction.
  • This role involves capturing sales from incoming calls, handling guest complaints, processing various reservation types, and monitoring reservation accuracy.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Skills & Requirements

Must-have

  • selling the resort
  • providing information to guests
  • capturing sales from calls
  • coordinating reservation details
  • handling guest complaints
  • processing various reservation types

Nice-to-have

  • strong leadership skills
  • interpersonal skills
  • analytical skills
  • passion for service
  • genuine heart

Key Requirements

  • ability to prioritize
  • adapt to changing needs

Work Rights

Not specified

Tailored Resume

Cover Letter