Internship Front Office - Amanoi

Amanresorts International Pte. Ltd

Amanoi, Vietnam
Internship allowance; not specified; benefits: fre...
Fully remote
Guest service alignment with hilton standards
Resolve customer complaints effectively
Manage front desk operations daily
Make recommendations for training related issues when inconsistencies develop at the Front Desk

Job Summary

  • Make recommendations for training related issues when inconsistencies develop at the Front Desk.
  • Resolve customer complaints by thoroughly researching the situation and identifying the most effective resolution.
  • Free shuttle bus provided between the accommodation and the hotel, with free meals and laundry service included.

Matching Summary

Make recommendations for training related issues when inconsistencies develop at the Front Desk.

Salary

Internship Allowance; Not specified; Benefits: Free shuttle bus, free meals, free laundry, accommodation with energy subsidies

Skills & Requirements

Must-have

  • Guest service alignment with Hilton standards
  • Resolve customer complaints effectively
  • Manage front desk operations daily
  • Maintain department facilities and standards
  • Adhere to dress appearance and hygiene standards

Nice-to-have

  • Positive attitude and professional appearance
  • Attention to detail in operations
  • Cultural immersion opportunities

Key Requirements

  • Pursuing degree/diploma in Business Administration/Hospitality
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter