Patient Placement Coordinator - Evening Shift

Mass General Brigham

Boston, MA, USA
$22.22 - $31.71phly; not specified; not specified
Fully remote
Hospital capacity operations
Liaison between clinical staff
Real-time hospital census monitoring
The incumbent will assist in managing hospital capacity operations within the MGH Capacity Coordination Center, acting as a liaison between physicians, nursing staff, and administrative staff to ensure timely and clinically appropriate placement of patients

Job Summary

  • The incumbent will assist in managing hospital capacity operations within the MGH Capacity Coordination Center, acting as a liaison between physicians, nursing staff, and administrative staff to ensure timely and clinically appropriate placement of patients.
  • Responsibilities include identifying and assigning beds, monitoring hospital census in Epic, participating in daily meetings to assess occupancy needs, and working with patient care units to expedite admissions and discharges.
  • The role also involves responding to patient/family requests for special bed needs, handling emergency situations, facilitating outside hospital transfers, and creating death certificates.

Matching Summary

The incumbent will assist in managing hospital capacity operations within the MGH Capacity Coordination Center, acting as a liaison between physicians, nursing staff, and administrative staff to ensure timely and clinically appropriate placement of patients.

Salary

$22.22 - $31.71/Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Hospital capacity operations
  • Liaison between clinical staff
  • Real-time hospital census monitoring
  • Patient transfer coordination
  • Emergency response situations

Nice-to-have

  • Customer service representative
  • Mentoring new employees
  • Process improvement projects
  • Ambassador for healthcare system

Key Requirements

  • Bachelors Degree preferred
  • Prior healthcare experience
  • Medical terminology
  • Basic computer skills
  • Exceptional Customer Service skills
  • Strong interpersonal and communication skills
  • Ability to handle stressful situations

Work Rights

Not specified

Tailored Resume

Cover Letter