Service Analyst Apprentice

Allstate

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Monitor systems and respond to alerts
Support level 1 troubleshooting
Incident response with 'zero wait' mindset
** Allstate is seeking a Service Analyst Apprentice to join their NOC Operations team, aimed at supporting IT operations through monitoring and incident response. This entry-level role is ideal for individuals pursuing a technical degree and offers hands-on experience with enterprise systems. **

Job Summary

  • Kickstart your tech career supporting the systems that keep Allstate running.
  • As a Service Analyst I, you’ll join our NOC Operations team and help keep Allstate’s critical technology running smoothly.
  • This role is designed to help you build real experience and grow toward Service Analyst II.

Matching Summary

Match Score: 75

** Allstate is seeking a Service Analyst Apprentice to join their NOC Operations team, aimed at supporting IT operations through monitoring and incident response. This entry-level role is ideal for individuals pursuing a technical degree and offers hands-on experience with enterprise systems. **

Skills & Requirements

Must-have

  • Monitor systems and respond to alerts
  • Support Level 1 troubleshooting
  • Incident response with 'Zero Wait' mindset
  • Work in a 24/7 environment
  • Basic understanding of enterprise systems

Nice-to-have

  • Experience with IT ticketing tools
  • Interest in automation and scripting
  • Familiarity with monitoring tools
  • Fast-paced tech support setting experience

Key Requirements

  • Enrolled in a 2-year college degree program
  • Maintain a 3.0 GPA or higher
  • Around 2 years of IT operations experience

Work Rights

Not specified

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