Serves as a site-level customer and quality champion as well as a critical leader within the Corporate Quality team, responsible for implementing and managing activities that improve the customer's experience
Job Summary
Serves as a site-level customer and quality champion as well as a critical leader within the Corporate Quality team, responsible for implementing and managing activities that improve the customer's experience.
Accountable for analyzing customer trends and connecting them to product and process opportunities in order to meet site quality and business objectives.
The company is committed to equal opportunity employment, including veterans and people with disabilities, and encourages candidates to bring their whole selves to work.
Matching Summary
Serves as a site-level customer and quality champion as well as a critical leader within the Corporate Quality team, responsible for implementing and managing activities that improve the customer's experience.
Skills & Requirements
Must-have
Quality Management System audits
ISO, UL regulatory compliance
Customer complaint trend analysis
Engineering blueprints interpretation
Product BOMs interpretation
Product quality criteria application
Advanced metrology techniques
Nice-to-have
Design for the good of humankind
Redefining modern for the 21st century
Support causes that align with values
Mentor other Quality colleagues
Anticipate, recognize, and respond to change
Key Requirements
Bachelor's Degree OR 10 years applicable work experience
3 to 5 years ISO Quality Systems experience
Advanced knowledge of Quality Assurance principles
Demonstrated customer-first behavior
Proven ability to stand alone in critical decision-making
Demonstrated assessment and implementation of continuous improvement
High level of written, verbal, and interpersonal skills