Defect Co-ordinator - Lloyds Living

Lloyds Living

Manchester, United Kingdom
Base: £30,201 - £31,790; bonus/equity: annual perf...
Hybrid
Defect resolution
Supplier coordination
Customer service
The Defect Co-ordinator will play a pivotal role in delivering seamless experience for our customers whilst holding our suppliers to account

Job Summary

  • The Defect Co-ordinator will play a pivotal role in delivering seamless experience for our customers whilst holding our suppliers to account.
  • Key responsibilities include logging, triaging, and tracking defects using FixFlo and other internal systems, coordinating with suppliers and internal teams to achieve swift resolution.
  • We offer a generous pension contribution of up to 15%, an annual performance-related bonus, share schemes, and 24 days' holiday plus bank holidays.

Matching Summary

The Defect Co-ordinator will play a pivotal role in delivering seamless experience for our customers whilst holding our suppliers to account.

Salary

Base: £30,201 - £31,790; Bonus/Equity: Annual performance-related bonus, Share schemes; Benefits: Pension contribution up to 15%, discounted shopping, 24 days holiday + bank holidays, wellbeing initiatives, parental leave

Skills & Requirements

Must-have

  • Defect resolution
  • Supplier coordination
  • Customer service
  • Property repairs
  • System logging and tracking

Nice-to-have

  • Proactive problem-solver
  • Thrives in fast-paced environment
  • Customer-first values
  • Collaborative team player
  • Passion for service improvement

Key Requirements

  • 2+ years property sector experience
  • Strong organizational skills
  • Excellent communication skills
  • Experience in property management, repairs coordination, or customer service

Work Rights

Not specified

Tailored Resume

Cover Letter