Good Job Creations (Singapore) Pte. Ltd. is seeking a Call Centre Customer Service representative to provide premium customer service and support to clients. The ideal candidate should have experience in a call center and preferably in household appliances, with responsibilities including managing customer inquiries and service-related tasks
Job Summary
The role involves delivering excellent customer service consistent with the expectations of a premium brand.
Candidates will be responsible for answering all incoming calls and emails while managing customer enquiries.
The position includes generating service reports, quotations, and invoices alongside coordinating the technical team schedule.
Matching Summary
Match Score: 75
Good Job Creations (Singapore) Pte. Ltd. is seeking a Call Centre Customer Service representative to provide premium customer service and support to clients. The ideal candidate should have experience in a call center and preferably in household appliances, with responsibilities including managing customer inquiries and service-related tasks.
Skills & Requirements
Must-have
Call centre experience required
Handle incoming phone calls and emails
Generate service reports and invoices
Nice-to-have
Experience with household appliances preferred
Ability to work in a premium brand environment
Strong communication and feedback skills
Key Requirements
Working experience in Call Centre preferably
Experience in house hold appliances is an advantage