Hospitality Lead

Jllcareers

Amsterdam, NLD
On-site
Passionate for customer service
Team player
Attention to detail
JLL is seeking a Hospitality Lead in Amsterdam, responsible for providing a high standard of customer service to both internal employees and external visitors. The role emphasizes creating a welcoming environment, managing reception services, and ensuring the smooth operation of hospitality and meeting facilities

Job Summary

  • The key focus for this role will be to create a single visual point of contact for Cognizant employees and to act as the primary interface between the internal operations of Cognizant and its clients.
  • Support and train the two receptionists in situ and drive customer service improvements.
  • JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

Matching Summary

Match Score: 85

JLL is seeking a Hospitality Lead in Amsterdam, responsible for providing a high standard of customer service to both internal employees and external visitors. The role emphasizes creating a welcoming environment, managing reception services, and ensuring the smooth operation of hospitality and meeting facilities.

Skills & Requirements

Must-have

  • passionate for customer service
  • team player
  • attention to detail
  • proactive service delivery
  • highest standards of tidiness and cleanliness
  • visitor registration and pass management

Nice-to-have

  • shape a brighter way
  • representing Cognizant values
  • promote the company
  • culture that promotes JLL's core values
  • effective customer focus

Key Requirements

  • Support and train receptionists
  • Manage conference room bookings
  • Process visitor registrations and passes
  • Understand Audio-Visual equipment
  • Coordinate security access cards
  • Oversee CWS inbox

Work Rights

Not specified

Tailored Resume

Cover Letter