Online Customer Experience Team - Hybrid (az)

Illinoisvehicle

Mesa, AZ, US
Fully remote
Appointment setting and sales volume
Customer communication via text chat email
Work from home after training
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation, committed to transparent pricing and customer ownership paths

Job Summary

  • DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation, committed to transparent pricing and customer ownership paths.
  • The Online Experience Advisor role involves contacting interested customers, setting dealership appointments, and providing a seamless sales experience using multiple communication platforms.
  • Employees enjoy benefits including medical, dental, vision, 401(k), tuition reimbursement, wellness programs, paid time off, and opportunities for professional growth.

Matching Summary

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation, committed to transparent pricing and customer ownership paths.

Skills & Requirements

Must-have

  • Appointment setting and sales volume
  • Customer communication via text chat email
  • Work from home after training
  • Adherence to attendance schedule
  • Use of online customer database
  • Problem solving and customer service

Nice-to-have

  • Passionate and goal-oriented
  • Positive emotional resilience
  • Team collaboration skills
  • Excellent verbal and written communication
  • Detail-oriented mindset
  • Ability to build professional relationships

Key Requirements

  • High School Diploma or GED required
  • Associates degree preferred
  • Must reside in Arizona within driving distance of Mesa operations center
  • Successful completion of background and drug screening
  • Ability to work specified schedule including Saturdays
  • Training completion at Mesa office

Work Rights

Must reside in Arizona

Tailored Resume

Cover Letter