Conseiller-ère En Soutien Applicatif

Harris Chronic Care

Quebec, Canada
Not specified; benefits: employer-pyid collective ...
Dep, aec or dec in accounting
User support experience required
Strong problem-solving skills
The role involves providing technical and functional support to users via phone and email for accounting software solutions

Job Summary

  • The role involves providing technical and functional support to users via phone and email for accounting software solutions.
  • Employees are offered a permanent position with full benefits including employer-paid insurance and a retirement savings program.
  • The position requires a hybrid work model with one day per week in the Quebec office and four days of remote work.

Matching Summary

The role involves providing technical and functional support to users via phone and email for accounting software solutions.

Salary

Not specified; Benefits: Employer-paid collective insurance; Vacation: 3 weeks first year increasing to 5 weeks after 7 years

Skills & Requirements

Must-have

  • DEP, AEC or DEC in accounting
  • User support experience required
  • Strong problem-solving skills
  • Customer service aptitude
  • Weekly office presence required

Nice-to-have

  • Knowledge of Avantage software
  • English language proficiency
  • Experience with Acomba software
  • Collaboration with development teams

Key Requirements

  • DEP, AEC or DEC in accounting
  • Relevant user support experience
  • Customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter