Proven ability to deliver outstanding customer service
Effective communication with customers to understand needs
Experience in face-to-face or telephony backgrounds
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Santander is seeking a Customer Experience Advisor for their Lisburn branch, focusing on delivering excellent customer service in a retail banking environment. The role involves assisting customers with transactions and queries, requiring strong communication and problem-solving skills.
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Job Summary
Santander is evolving into a technology-driven organization where employees drive a customer-centric transformation.
The role involves acting as the first point of contact for customers in branch or over the phone while assisting with transactions and protecting against fraud.
Employees receive a starting salary of £25,000 plus an annual cash allowance, 8% pension contribution, and comprehensive wellbeing benefits.
Matching Summary
Match Score: 75
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Santander is seeking a Customer Experience Advisor for their Lisburn branch, focusing on delivering excellent customer service in a retail banking environment. The role involves assisting customers with transactions and queries, requiring strong communication and problem-solving skills.
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