Customer Service Representative

Woof Pet Resort

Cary, NC, United States
Base: $13-$14.00ph doe; benefits: pyrt-time health...
On-site
Handle multi-line phones
Balance end-of-day cash drawer
Respond to complaints with patience
Woof Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate should have prior customer service experience and be comfortable managing multiple tasks in a fast-paced environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/outs, handling payments, and escorting pet guests.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13-$14.00/hour DOE + tips.

Matching Summary

Match Score: 85

Woof Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people. The ideal candidate should have prior customer service experience and be comfortable managing multiple tasks in a fast-paced environment.

Salary

Base: $13-$14.00/hour DOE; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handle multi-line phones
  • balance end-of-day cash drawer
  • respond to complaints with patience
  • keep lobby clean and welcoming
  • support other team members

Nice-to-have

  • fluent in human and hound
  • juggle phones and customers
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter