First Quantum Minerals is seeking a Professional Desktop Support candidate to ensure the effective operation of computers for end-users, facilitating their work. The role requires experience in high-demand Service Desk environments and emphasizes customer service, technical troubleshooting, and effective communication
Job Summary
The Professional Desktop Support role ensures the correct functioning of computers so end-users can perform their work tasks.
This includes receiving, prioritizing, documenting, and actively coordinating with users and technicians to assist with requests.
First Quantum Minerals has initiated a specific recruitment process in Panama to support activities related to the Preservation and Safe Management (PSM) program.
Matching Summary
Match Score: 75
First Quantum Minerals is seeking a Professional Desktop Support candidate to ensure the effective operation of computers for end-users, facilitating their work. The role requires experience in high-demand Service Desk environments and emphasizes customer service, technical troubleshooting, and effective communication.
Skills & Requirements
Must-have
Service Desk Plus
troubleshooting
remote desktop repairs
software installation and updates
system and application configuration
Nice-to-have
independent thinking
challenging convention
bolder smarter approach
building good relationships
Key Requirements
High school diploma with 5 years related IT experience
Completed higher education preferably in IT
Experience in high-demand Service Desk environments