Patient Service Representative 1 Hospital

Advocate Health

Tinley Park, Illinois, USA
Base: $20.80 - $31.20; benefits: yes; bonus/equity...
Create electronic health records
Verify demographic and insurance information
Collect co-pays and patient responsibilities
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $20.80 - $31.20; Benefits: Yes; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Create electronic health records
  • Verify demographic and insurance information
  • Collect co-pays and patient responsibilities
  • Maintain patient confidentiality (HIPAA)
  • Understand insurance basics
  • Provide customer service
  • Handle sensitive information

Nice-to-have

  • Work independently and multitask
  • Handle high workloads with interruptions
  • Exercise judgment and triage issues
  • Act as a resource to other staff

Key Requirements

  • High School Graduate
  • No experience required
  • Experience with insurance verification/eligibility tools, EPIC

Work Rights

Not specified

Tailored Resume

Cover Letter