Float Teller

MTB (M&T Bank)

Exeter, New Hampshire, United States
Base: $20.00 - $30.41 hourly; bonus/equity: not sp...
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Digital engagement
Lobby management
Transactional processing
** M&T Bank is seeking a Float Teller to enhance customer experience through digital engagement and efficient transaction processing while traveling to various branches as needed. The role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. **

Job Summary

  • As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
  • Float tellers will frequently travel to different branches within a designated area to assist branch staff as needed.
  • The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner.

Matching Summary

Match Score: 75

** M&T Bank is seeking a Float Teller to enhance customer experience through digital engagement and efficient transaction processing while traveling to various branches as needed. The role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. **

Salary

Base: $20.00 - $30.41 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • digital engagement
  • lobby management
  • transactional processing
  • customer service standards
  • digital demonstrations
  • escalated account services issues
  • operational activities
  • AML/BSA/KYC activities
  • risk management decisions

Nice-to-have

  • empathy
  • customer centricity
  • flexibility and adaptability
  • digital fluency
  • entrepreneurial spirit
  • critical thinking

Key Requirements

  • High school diploma or equivalent (GED)
  • minimum of 6 months customer service experience
  • data entry and/or cash handling experience
  • Ability to easily travel between branches
  • Proven verbal communication skills
  • Proven interpersonal skills
  • Proven ability to demonstrated exceptional customer service
  • Well-organized
  • Proven time management skills
  • Proven prioritization skills
  • Proficient with internet user-level technology

Work Rights

Not specified

Tailored Resume

Cover Letter