Knowledge Lead

Leidos

Not specified; not specified; benefits include lif...
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Itil aligned knowledge management processes
Multi-vendor environment governance experience
Technical documentation creation and maintenance
** Leidos is seeking a Knowledge Lead to enhance and govern knowledge management across its ICT operations, ensuring high-quality service delivery and operational efficiency. The ideal candidate will have experience in Knowledge Management and ITIL processes, along with strong communication and analytical skills. **

Job Summary

  • The Knowledge Lead is responsible for governing, maturing, and enabling high-quality knowledge management across all ICT operational domains.
  • Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life in government, intelligence, defence, aviation, border protection, and health markets.
  • Accrue up to an extra 12 days of leave per year through our Life Days program while working at a Family Friendly certified workplace.

Matching Summary

Match Score: 75

** Leidos is seeking a Knowledge Lead to enhance and govern knowledge management across its ICT operations, ensuring high-quality service delivery and operational efficiency. The ideal candidate will have experience in Knowledge Management and ITIL processes, along with strong communication and analytical skills. **

Salary

Not specified; Not specified; Benefits include Life Days program and family friendly culture

Skills & Requirements

Must-have

  • ITIL aligned knowledge management processes
  • Multi-vendor environment governance experience
  • Technical documentation creation and maintenance
  • Incident and problem resolution knowledge translation
  • ServiceNow or JIRA platform experience

Nice-to-have

  • Defence or secure environment experience
  • Strong stakeholder engagement skills
  • Proactive improvement-focused mindset
  • Ability to work independently
  • Diversity of thought and perspective

Key Requirements

  • Australian Citizen status required
  • Active TSPV Clearance required
  • DISA/OSA eligibility capability
  • ITIL v4 certification preferred
  • Experience with ITSM platforms like ServiceNow

Work Rights

Must have Australian Citizenship and active TSPV Clearance

Tailored Resume

Cover Letter