Content production aligned with operations strategy
Customer experience improvement
The job posting is for a Multichannel Customer Operations Consultant at Data Science Jobs in Zhejiang, China, focusing on enhancing customer communication and experience through effective content strategies and operational support. The role is fully remote and aims to improve user engagement and satisfaction while contributing to the company's service brand image
Job Summary
Maintain company-customer communication channels based on the company's customer service strategy and service operations system.
Enhance user stickiness and value by linking content that meets customer needs, continuously improving customer experience, traffic conversion, and satisfaction.
Achieve sustainable, stable, and healthy platform development through effective operations, supporting sales and other business departments to enhance business value.
Matching Summary
Match Score: 85
The job posting is for a Multichannel Customer Operations Consultant at Data Science Jobs in Zhejiang, China, focusing on enhancing customer communication and experience through effective content strategies and operational support. The role is fully remote and aims to improve user engagement and satisfaction while contributing to the company's service brand image.
Skills & Requirements
Must-have
multi-channel customer communication
content production aligned with operations strategy