A Subject Matter Expert is mainly an advisory role providing policy support and learning sessions to the analysts and QCs
Job Summary
A Subject Matter Expert is mainly an advisory role providing policy support and learning sessions to the analysts and QCs.
This role includes managing policy escalations, facilitating refresher and induction training, and collaborating with the Global team to improve procedure execution.
The SME also manages internal quality assurance and provides support during QC calibration and huddles.
Matching Summary
A Subject Matter Expert is mainly an advisory role providing policy support and learning sessions to the analysts and QCs.