Operational Engineer1 - Citrix

CSG International Sdn. Bhd.

India
Not specified; not specified; healthcare: dental, ...
**
Citrix virtual apps and desktops support
L1/l2 troubleshooting for cvad environments
Active directory, dns, and dhcp knowledge
** CSG International is seeking an Operations Engineer I with foundational experience in Citrix technologies to support the day-to-day operations and maintenance of Citrix environments. The position emphasizes system availability and performance, requiring a candidate with relevant technical skills and a proactive attitude. **

Job Summary

  • This role focuses on ensuring system availability, performance, and user experience while adhering to organizational standards and SLAs.
  • Candidates will validate end-to-end data pipelines and provide L1/L2 support for Citrix Virtual Apps and Desktops environments.
  • The company offers a hybrid work environment with comprehensive benefits including healthcare, paid vacation, and employee belonging groups.

Matching Summary

Match Score: 75

** CSG International is seeking an Operations Engineer I with foundational experience in Citrix technologies to support the day-to-day operations and maintenance of Citrix environments. The position emphasizes system availability and performance, requiring a candidate with relevant technical skills and a proactive attitude. **

Salary

Not specified; Not specified; Healthcare: Dental, Medical, and Vision included

Skills & Requirements

Must-have

  • Citrix Virtual Apps and Desktops support
  • L1/L2 troubleshooting for CVAD environments
  • Active Directory, DNS, and DHCP knowledge
  • ServiceNow ticketing system usage
  • PowerShell or Python scripting basics

Nice-to-have

  • Citrix Certified Associate (CCA) certification
  • Microsoft Windows Server certifications
  • Experience with SCOM or Nagios monitoring tools
  • Exposure to ITIL processes
  • AI tools exposure

Key Requirements

  • Bachelor's degree in computer science or related field
  • 1–3 years of experience in Citrix/Windows support
  • Understanding of Remote Desktop Services and Group Policy

Work Rights

Not specified

Tailored Resume

Cover Letter