Contact Center Administrator (dms Admin)

Lithia Motors

Medford, OR, US
Base: $19.25-$28.85ph; starting pyy: $19.25-20.00p...
Fully remote
Detail-oriented with strong accuracy in data entry
Effective communication and active listening skills
Strong time management and organizational skills
Lithia Motors is seeking a fully remote Contact Center Administrator responsible for processing service contract activations and cancellations, ensuring exceptional customer service. The ideal candidate should have strong attention to detail, effective communication skills, and a basic understanding of accounting principles

Job Summary

  • The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts while demonstrating exceptional customer service.
  • Lithia & Driveway operates with a mission of 'Growth Powered by People' and values an entrepreneurial, high-performance culture.
  • The position offers best-in-class industry benefits including medical, dental, vision plans, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Lithia Motors is seeking a fully remote Contact Center Administrator responsible for processing service contract activations and cancellations, ensuring exceptional customer service. The ideal candidate should have strong attention to detail, effective communication skills, and a basic understanding of accounting principles.

Salary

Base: $19.25-$28.85/hr; Starting pay: $19.25-20.00/hr; Benefits: Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Detail-oriented with strong accuracy in data entry
  • Effective communication and active listening skills
  • Strong time management and organizational skills

Nice-to-have

  • Basic knowledge of accounting principles
  • Proficient in Excel, ADP, and Fabsoft
  • Team player with excellent customer service focus

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug-free workplace compliance required

Work Rights

Not specified

Tailored Resume

Cover Letter