Senior Benefits Consultant

mercury.design

New York City, US
Us employees in new york city, los angeles, seattl...
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Customer benefits package design
End-to-end enrollment process ownership
Proactive customer issue resolution
** Mercury is seeking a Senior Benefits Consultant to guide clients in designing and managing their employee benefits packages, specifically targeting small to medium-sized businesses. The ideal candidate should possess a Life & Health broker license, experience in benefits administration, and excellent communication skills. This role emphasizes the importance of customer empathy and process management to ensure a seamless enrollment experience. **

Job Summary

  • Guide customers through designing their benefits packages — helping them pick the right plans for their teams and their stage.
  • Own the end-to-end enrollment process: filling out and submitting insurance forms accurately and on time.
  • Solve hard, ambiguous benefits problems — the ones that fall between carriers, platforms, and regulations.

Matching Summary

Match Score: 75

** Mercury is seeking a Senior Benefits Consultant to guide clients in designing and managing their employee benefits packages, specifically targeting small to medium-sized businesses. The ideal candidate should possess a Life & Health broker license, experience in benefits administration, and excellent communication skills. This role emphasizes the importance of customer empathy and process management to ensure a seamless enrollment experience. **

Salary

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 - $152,100; US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500 - $136,900; Bonus/Equity: Equity (stock options/RSUs); Benefits: Not specified

Skills & Requirements

Must-have

  • customer benefits package design
  • end-to-end enrollment process ownership
  • proactive customer issue resolution
  • internal process refinement for enrollments
  • solving ambiguous benefits problems

Nice-to-have

  • customer empathy
  • clear communication with founders

Key Requirements

  • Active Life & Health broker license
  • Experience selling or administering small group benefits
  • Exceptional detail orientation
  • Top 5% of peers

Work Rights

Not specified

Tailored Resume

Cover Letter