JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients in the real estate sector
Job Summary
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients in the real estate sector.
The role involves ensuring high quality helpdesk performance, vendor engagement, incident management, and continuous process improvements while supporting team development and leadership.
JLL is committed to providing a supportive work culture with employee recognition, training programs, and adherence to statutory guidelines for work hours and leaves.
Matching Summary
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients in the real estate sector.
Skills & Requirements
Must-have
Helpdesk ticket tracking and closure
Vendor performance evaluation
Incident reporting and risk management
Team training and skill enhancement
Command center reporting and dashboard review
Process improvement and innovation
On-site work in Bengaluru
Nice-to-have
Leadership development and coaching
Succession planning
Employee recognition and motivation
Use of data analytics for platform optimization
Sustainability alignment in platform
Buddy system for new hires
Shift roster management
Key Requirements
Completion of JLL & Dell mandatory trainings
Minimum 40 hours of mandatory training annually
Monthly team training discussions with line manager