Customer Experience Advisor - National Accounts

Veolia

Warrington, United Kingdom
Base: £27,650.00; bonus/equity: not specified; ben...
Onsite
Proven ability to put customer first
Strong planning and organisational skills
Good attention to detail and speed of typing
Veolia is seeking a Customer Experience Advisor for their National Accounts team in Warrington, UK, offering a salary of £27,650 and various employee benefits. The role involves providing excellent customer service, handling inbound communications, and fostering relationships with clients while promoting Veolia's services

Job Summary

  • The role involves answering inbound calls and emails while ensuring resolutions are arranged and communicated effectively to customers.
  • Employees will build strong relationships with internal and external stakeholders to deliver exceptional service and promote Veolia's products.
  • The company offers 25 days of annual leave, a pension scheme, and paid volunteer leave to support community engagement.

Matching Summary

Match Score: 85

Veolia is seeking a Customer Experience Advisor for their National Accounts team in Warrington, UK, offering a salary of £27,650 and various employee benefits. The role involves providing excellent customer service, handling inbound communications, and fostering relationships with clients while promoting Veolia's services.

Salary

Base: £27,650.00; Bonus/Equity: Not specified; Benefits: Pension, 25 days leave, subsidised lunch, discounts

Skills & Requirements

Must-have

  • Proven ability to put customer first
  • Strong planning and organisational skills
  • Good attention to detail and speed of typing
  • Friendly telephone manner
  • Basic understanding of business finance

Nice-to-have

  • Passion for personal and professional growth
  • Curious and proactive attitude
  • Willingness to go the extra mile
  • Adaptable to changing business needs
  • Commitment to exceeding expectations

Key Requirements

  • Proficiency in Google Office Applications
  • Ability to learn new systems quickly

Work Rights

Not specified

Tailored Resume

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