Digital/ai & Omnichannel Senior Lead

CSL Behring

Japan
Hybrid (assumed based on collaborative nature of the role and absence of specific remote/in-office guidelines)
Omnichannel strategy development and execution
Ai adoption and utilization strategy
Cross-functional stakeholder management
CSL Behring is seeking a Digital/AI & Omnichannel Senior Lead in Japan to develop and execute its omnichannel and AI strategies, focusing on enhancing customer engagement and business effectiveness. The role requires collaboration with various stakeholders and aims to drive measurable business impact through data-driven initiatives

Job Summary

  • This role is responsible for leading the development and execution of the company's omnichannel and AI strategies in Japan with a strong focus on driving measurable business impact.
  • The position requires acting as a strategic business partner to Commercial, Marketing, Sales, and Medical stakeholders while serving as Japan's Omnichannel Champion within the affiliate network.
  • Candidates must ensure all digital and AI activities comply with internal policies, external regulations, and data privacy requirements while fostering a culture of innovation.

Matching Summary

Match Score: 85

CSL Behring is seeking a Digital/AI & Omnichannel Senior Lead in Japan to develop and execute its omnichannel and AI strategies, focusing on enhancing customer engagement and business effectiveness. The role requires collaboration with various stakeholders and aims to drive measurable business impact through data-driven initiatives.

Skills & Requirements

Must-have

  • Omnichannel strategy development and execution
  • AI adoption and utilization strategy
  • Cross-functional stakeholder management
  • Data-driven performance optimization
  • Pharmaceutical industry experience

Nice-to-have

  • Digital transformation leadership
  • Process improvement expertise
  • Change management capabilities
  • Innovation culture fostering
  • Global affiliate collaboration

Key Requirements

  • Bachelor's degree or equivalent experience
  • Proven experience in pharmaceutical omnichannel strategy
  • Business-level English communication skills

Work Rights

Not specified

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