$75,092 - $86,355; not specified; university contr...
Student accounts operations
Customer service management
Financial compliance
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team
Job Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
Responsibilities include developing strategies to improve efficiency, effectiveness, and customer service while ensuring compliance with federal, state, and university statutes, regulations, policies, and procedures.
The University of Arkansas offers a vibrant work environment and a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, holidays, and retirement programs.
Matching Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
Salary
$75,092 - $86,355; Not specified; University contributions to health, dental, life and disability insurance, tuition waivers, 12 holidays, immediate leave accrual, and retirement programs
Skills & Requirements
Must-have
Student Accounts Operations
Customer Service Management
Financial Compliance
System Implementation
Nice-to-have
Strategic Planning
Policy Development
Harmonious Working Relationships
Transformational Opportunities
Key Requirements
Bachelor's degree in accounting, finance, business administration
2+ years customer service experience
2+ years supervisory experience
2+ years higher education or financial setting experience