Analista De Servicio A Clientes - (temporal)

Solventum

Mexico City, Mexico
Hybrid
Customer service via email and phone
Manage purchase orders in erp systems
Analyze and track open orders
Solventum is seeking a temporary Customer Service Analyst for a six-month role in Mexico City. The position involves managing customer inquiries, processing orders, and maintaining relationships with clients, requiring a bachelor's degree and at least one year of customer service experience

Job Summary

  • As a Customer Service Analyst, you will generate an impact by providing customer service through email and phone.
  • Manage purchase orders in Solventum systems (AS400 and S4 HANNA) and analyze open orders to track deliveries.
  • Establish and maintain strong credibility and trust with internal and external clients, ensuring timely order processing and case resolution.

Matching Summary

Match Score: 75

Solventum is seeking a temporary Customer Service Analyst for a six-month role in Mexico City. The position involves managing customer inquiries, processing orders, and maintaining relationships with clients, requiring a bachelor's degree and at least one year of customer service experience.

Skills & Requirements

Must-have

  • Customer service via email and phone
  • Manage purchase orders in ERP systems
  • Analyze and track open orders
  • Prepare information for Tier Meetings

Nice-to-have

  • Build credibility and trust with clients
  • Process orders efficiently
  • Resolve cases promptly

Key Requirements

  • Bachelor's degree
  • 1 year of customer service experience
  • Legally authorized to work in Mexico

Work Rights

Must be legally authorized to work in Mexico

Tailored Resume

Cover Letter