Box Office Supervisor

ticketmaster.co.th

Vancouver, BC, Canada
Base: $21.25 cad ph; bonus/equity: not specified; ...
On-site
Customer service and sales experience
Cash handling and administrative functions
Supervise and manage box office staff
This role is responsible for a variety of items as it relates to the successful operations of the Ticketmaster run Box Office

Job Summary

  • This role is responsible for a variety of items as it relates to the successful operations of the Ticketmaster run Box Office.
  • Aid the Box Office Manager with all aspects of the Box Office operation including the recruiting, scheduling, training, daily management of staff.
  • Maintain a positive and proactive approach to ticketing activities with a strong commitment to superior customer service.

Matching Summary

This role is responsible for a variety of items as it relates to the successful operations of the Ticketmaster run Box Office.

Salary

Base: $21.25 CAD per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and sales experience
  • Cash handling and administrative functions
  • Supervise and manage box office staff
  • Resolve customer service issues
  • Work evenings, weekends, and holidays

Nice-to-have

  • Passion for live entertainment
  • Teamwork and collaboration
  • Resourceful and proactive approach

Key Requirements

  • 1-2 years in sales/customer service
  • Experience with customer service escalations
  • Familiarity with POS systems
  • Flexible and fluid work schedule

Work Rights

Not specified

Tailored Resume

Cover Letter