Lead Technical Services Engineer

impakt.work

Columbus, OH, United States
$95,000 - $120,000 py; bonus/equity: 5% variable a...
On-site
Lead complex integrations
Resolve high-priority escalations
Technical liaison between clients, product, and engineering
As a Lead Technical Services Engineer, you will act as a senior technical authority, mentor, and a critical liaison between clients, Product, and Engineering

Job Summary

  • As a Lead Technical Services Engineer, you will act as a senior technical authority, mentor, and a critical liaison between clients, Product, and Engineering.
  • Lead complex integrations for enterprise clients, creating advanced technical solutions and authoring documentation to ensure their success.
  • At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Matching Summary

As a Lead Technical Services Engineer, you will act as a senior technical authority, mentor, and a critical liaison between clients, Product, and Engineering.

Salary

$95,000 - $120,000 per year; Bonus/Equity: 5% variable annual bonus, RSU grant; Benefits: Medical, Dental, Vision, 401(k), PTO, Wellness benefits, Parental leave

Skills & Requirements

Must-have

  • Lead complex integrations
  • Resolve high-priority escalations
  • Technical liaison between clients, Product, and Engineering
  • Expert-level web technologies proficiency
  • Analyze logs and system behavior
  • Advanced SQL queries

Nice-to-have

  • Passion for elevating team skills
  • Strategic mindset
  • Navigate ambiguity
  • Architect creative solutions
  • Anticipate future challenges

Key Requirements

  • 8 years of relevant experience
  • Bachelor’s degree in technical discipline
  • Deep domain knowledge digital marketing ecosystem
  • Proven technical lead experience
  • Web technologies: HTML, CSS, JavaScript, SQL, REST APIs, FTP

Work Rights

Not specified

Tailored Resume

Cover Letter