Employee Experience Manager

Jetstar Airways

Melbourne, Australia
On-site
Lead and shape employee experience
Support frontline employees
Drive performance and capability
Lead and shape the employee experience at scale, supporting frontline employees to drive performance, capability and engagement

Job Summary

  • Lead and shape the employee experience at scale, supporting frontline employees to drive performance, capability and engagement.
  • You will play a critical role in maintaining a safe, high-performing and engaged workplace that delivers strong operational and customer outcomes.
  • The Qantas employee benefits program offers amazing benefits that extend well beyond travel, including heavily discounted air travel and flexible leave options.

Matching Summary

Lead and shape the employee experience at scale, supporting frontline employees to drive performance, capability and engagement.

Skills & Requirements

Must-have

  • Lead and shape employee experience
  • Support frontline employees
  • Drive performance and capability
  • Manage employee lifecycle
  • Stakeholder management skills

Nice-to-have

  • Visible, values-led leadership
  • Continuous improvement mindset
  • Customer-centred decision making
  • Passion for safety and wellbeing

Key Requirements

  • People leadership role in frontline/industrialised environment
  • Experience coaching and developing frontline teams
  • Experience managing performance, conduct, safety and wellbeing
  • Working knowledge of HR/IR policies and systems

Work Rights

Not specified

Tailored Resume

Cover Letter