Crisis Dispatcher / Qualified Professional

521

Base: $23.00-$24.00; bonus/equity: not specified; ...
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Answer crisis calls and stabilize callers
Triage behavioral health emergencies
Dispatch responders for face-to-face interventions
** RHA Health Services is seeking a Crisis Dispatcher / Qualified Professional to provide support to individuals facing mental health, substance use, and intellectual/developmental disabilities crises. The role involves answering crisis calls, triaging situations, and dispatching responders to provide face-to-face interventions, requiring a qualified professional designation and relevant experience. **

Job Summary

  • The Mobile Crisis Dispatcher serves as the first point of contact for individuals experiencing behavioral health, substance use, or developmental disability crises.
  • Interventions are strength-based and focused on promoting recovery, symptom reduction, and achieving the highest level of functioning in the community.
  • Employees receive free CPR, first aid, and job-specific training opportunities along with access to Payactiv for early wage access.

Matching Summary

Match Score: 75

** RHA Health Services is seeking a Crisis Dispatcher / Qualified Professional to provide support to individuals facing mental health, substance use, and intellectual/developmental disabilities crises. The role involves answering crisis calls, triaging situations, and dispatching responders to provide face-to-face interventions, requiring a qualified professional designation and relevant experience. **

Salary

Base: $23.00-$24.00; Bonus/Equity: Not specified; Benefits: Payactiv, Employee perks, Paid Time Off (full-time), Health Insurance (full-time), 401(k), Wellbeing Programs

Skills & Requirements

Must-have

  • Answer crisis calls and stabilize callers
  • Triage behavioral health emergencies
  • Dispatch responders for face-to-face interventions
  • Work 12-hour shifts including nights and weekends
  • Support clients in home and community settings

Nice-to-have

  • Positive and personable individual
  • Strength-based intervention approach
  • Promoting recovery and coping skills
  • Experience with special populations
  • Team collaboration and communication skills

Key Requirements

  • Bachelor's degree in Human Services with 2+ years experience OR Master's degree with 1+ year
  • Qualified Professional (QP) status certification or license from governing board
  • Pass criminal background check and registry screenings (OIG, Child Abuse)
  • Drug testing required prior to employment

Work Rights

Not specified

Tailored Resume

Cover Letter